The wagering requirement or rollover condition is the total amount you must bet after receiving a bonus before you can withdraw. At Ocasino, this is typically Bonus Amount × Specified Multiplier is expressed as.
Example: You deposit ৳1,000 and receive an additional ৳1,000 as a 100% welcome bonus. With a 20x wagering requirement, you would need to wager a total of ৳20,000 in bets before the bonus becomes withdrawable.
Important: Not all games contribute equally toward wagering. Slots typically count at 100%, while Live Casino table games may count at only 10%–20%. The exact terms for each bonus are listed on the bonus offer page. Your wagering progress can be tracked on your account dashboard "Bonus Progress" times. Once wagering is complete, the bonus is automatically transferred to your withdrawable balance.
Tips: Read the terms carefully before claiming any bonus. Bonuses with lower wagering requirements are easier to withdraw.
Ocasino offers two ways to manage your account — temporary suspension and permanent closure.
Temporary Suspension (Cooling-Off / Self-Exclusion): Log in → Profile → Account Settings → Responsible Gaming. Here you can activate self-exclusion for anywhere from 24 hours up to 6 months. During this period you will not be able to log in to your account and no promotional communications will be sent. This cannot be cancelled before the period ends.
Permanent Account Closure: This must be done through live chat support. Please be sure before submitting your request – once an account is closed, reactivation may not be possible. Withdraw any remaining balance before closing, as requests become more complicated once the account is shut.
For any questions Responsible Gaming Visit the page – it has a full explanation.
The easiest place to view active promotions on Ocasino is The "Promotions" or "Offers" menu on the website and app. Active offers are also displayed in the banner section on the homepage after you log in.
There are three types of updates:
- Daily Offers: Refreshes every morning — such as daily cashback or free spins.
- Weekly Offers: New offers typically go live every Monday or Friday.
- Special Event Offers: Limited-time offers are available for special occasions like the World Cup, IPL, or Eid.
If you don't want to miss out Install the Mobile App and keep push notifications enabled – you'll be alerted on your phone the moment a new offer goes live. You can also activate SMS notifications from your profile settings.
Each offer has its own validity period and terms – read the offer page carefully before claiming.
Yes, logging in to Ocasino every day Daily Sign-In Bonus Yes, available. Log in for 7 consecutive days and your bonus grows with each day — the 7th day brings the biggest reward. Miss a day and the sequence resets from the beginning.
After receiving your free spins:
- Log in and check for free spin notifications on the homepage or in the "Bonus" section.
- Tap the "Claim" button – the spins will be automatically added to the designated game.
- Open the specific slots game – you'll see the free spin counter displayed there.
- Winnings from free spins are credited to your bonus balance and can be withdrawn once the wagering requirement is met.
Validity: Usually within the free spin receipt Within 72 hours must be used before it expires – it will be cancelled automatically once the deadline passes. The timeframe may differ for special promotions.
Some details can be updated by you directly; others require assistance from our support team.
You can update these yourself: Profile picture, preferred language, and notification settings. Log in → Profile icon → "Edit Profile".
Changes must be made through support:
- Full Name: This can be changed before KYC verification is complete. Contact us via Live Chat with your national ID details to request an update.
- Mobile Number: This cannot be changed directly for security reasons. Please contact support — after identity verification, it is usually updated within 24 hours.
- Date of Birth: Once verified, this generally cannot be changed.
It's important to provide accurate information at registration — especially your name, as it must match your ID during KYC verification at withdrawal.
Yes, Ocasino's Sports Betting section provides real-time scores and live match statistics.
Where to Find Real-Time Scores: Log in → Select "Sports" from the navigation or go directly to Lottery & Cricket Betting Go to the section → open the match you want to bet on → you'll see the live scoreboard at the top or side of the screen.
Live Streaming: If a live stream is available for a selected match, a "Live" icon is shown. A minimum account balance is required to watch a stream (usually ৳100). Not all matches may have a stream available – this depends on broadcast licensing.
On the Mobile App You can set up live score notifications – important updates for your favourite team or match will be sent directly to your phone.
Changing the interface language on Ocasino is straightforward and can be done at any time.
Changing the Website Language:
- In the top right corner of the page flag icon or look for the "Language" option.
- From the dropdown Bengali or select your preferred language.
- Changes should take effect instantly — no page refresh required.
On the Mobile App: Open the app → Hamburger menu or Profile → "Settings" → "Language" → Select Bengali. The app may ask you to restart.
Changes made while logged in are saved to your account — your language preference will remain the next time you log in. Clearing your app or browser cache may reset this setting.
Ocasino's support chat is also available in Bengali — don't miss out on any service because of language.