Ocasino believes privacy is a fundamental right. This page clearly explains how your personal data is collected, how it is used, and how it is kept secure.
These principles are the foundation of every decision we make
Ocasino only collects information that is strictly necessary to deliver its services. We never ask for unnecessary or excessive data.
Your data is never sold to third parties. No information about you is shared with advertisers or data brokers.
All data is protected with 256-bit SSL encryption. Payment information is stored under a separate, additional security layer.
You can view, correct, or delete your data at any time. This is your right, and Ocasino ensures it is upheld.
Your data is never retained longer than necessary. Once an account is closed, your information is deleted within the designated timeframe.
Ocasino staff can only access information required for their specific role. No employee may view your data without proper authorization.
This Privacy Policy applies to all users of the Ocasino website (ocasino.app) and mobile app. By using any Ocasino service, you are considered to have agreed to the terms set out in this policy.
Ocasino places the highest importance on the privacy of its users in Bangladesh. We believe your personal data belongs to you, and protecting it is our responsibility — one we fulfil by adhering to international data protection standards.
Our Core Commitment: Ocasino never sells, rents, or uses your data for any unauthorized purpose. This isn't just a statement — it's a core part of how we do business.
This policy may be updated from time to time. If any significant changes are made, we will notify registered users via SMS or email.
Ocasino collects three types of information. The reason behind each is clearly explained below.
1. Information You Provide Directly:
2. Automatically Collected Information:
3. From Cookies & Tracking: Website usage patterns, page visits, and session data. See Section 05 for the full cookie policy.
Ocasino uses your data only for specific, legitimate purposes. The full list is provided below:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Mobile Number | Account Creation & Communication | Contractual Obligation |
| Identity Information | KYC Verification & Fraud Prevention | Legal Obligation |
| Payment Information | Deposit & Withdrawal Processing | Contractual Obligation |
| Game History | Dispute Resolution & RNG Verification | Legitimate Interest |
| Device Information | Security & Multiple Account Detection | Legitimate Interest |
| Usage Patterns | Service Improvement & Personalised Experience | Consent (where applicable) |
Marketing Communications: Ocasino may occasionally send you SMS messages or notifications about new offers and promotions. You can opt out of these communications at any time — either through your account settings or by contacting our support team.
Cookies are small text files stored in your browser or on your device. Ocasino uses three types of cookies:
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
Ocasino protects your data using industry-leading security measures. The key security layers are outlined below:
In the event of a data breach (which has not occurred to date), Ocasino will notify affected users within 72 hours via SMS and email, and advise them on the necessary steps to take.
You have full control over your personal data. Ocasino respects these rights and makes them easy to exercise:
You can request to see what information Ocasino holds about you.
You may request corrections to inaccurate or outdated information at any time.
You may request deletion of your data after your account is closed.
You can request a copy of your data in a standard, portable format.
You can request that we stop using your data for specific purposes.
You have the right to opt out of marketing communications at any time.
To exercise any of these rights, email us at support@ocasino.app. Ocasino will respond within 30 business days.
Ocasino strictly does not serve anyone under the age of 18. We do not knowingly collect any information from minors.
Age is verified at the time of account creation, and KYC verification is used to confirm age in any suspicious cases. If data belonging to a minor has been collected inadvertently, it will be deleted as soon as this comes to our attention.
A Note for Parents: If you suspect your child is using Ocasino, please contact us immediately at support@ocasino.app. We will take prompt action.
Ocasino does not retain your data for longer than necessary. Retention periods vary depending on the type of data:
Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.
For any privacy-related questions, requests, or complaints, please contact our dedicated privacy team:
Email: support@ocasino.app
Live Chat: Available 24/7 on the Ocasino app or website
Response Time: 30 business days by email, average 2 minutes via live chat
For privacy-related requests, you may be asked to verify your identity by providing certain information. This is to ensure that only you can access your own data.
Questions Players Frequently Ask
Your privacy is our highest priority at Ocasino. Register now and step into a world of 500+ games.
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